SHIPPING

 

Shipping

We can only ship within UK and shipping times/ days vary with product but you can expect to receive your item within 4 weeks.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Damages incurred during shipment:

If your goods were damaged in transit by the courier, please send an email with a brief summary of the damages and some pictures to info@coffeeomega.co.uk within 24 hours of receiving the product. If the packaging of the goods appears damaged, you have 2 options:

1. Refuse the delivery.
2. Accept the delivery, make the delivery person aware and sign for the goods clearly writing damaged on the delivery paperwork.

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